EMT Practice Test

1. Question Content...

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Question1: A manager requests a report that contains the following columns: Create Date, Case ID,
Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.
How would you design the report definition to support this requirement?

Question2: A company establishes a deadline to respond to customer inquiries. During the month of
June, an increase in customer inquiries lengthens the average response time per inquiry beyond the established deadline. To address the issue, the company decides to lengthen the deadline until the end of August.
How do you satisfy this requirement?

Question3: You need to add a button to a user form. When the button is pressed, the application invokes a data transform, then creates a new case.
How do you implement this functionality?

Question4: You have designed a decision tree that you want to unit test. You want to test various input values to ensure that you get the expected results. How would you unit test your decision tree?

Question5: During a playback, you place a flow in draft mode to address which limitation?

Question6: You have been asked to create a report that displays the following information:
- Assigned case worker (.pxAssignedOperatorID)
- Requestor (.pxCreateOperator)
- Request date (.pxCreateDateTime)
- Due date (.DueDate)
- Assigned vendor (.VendorName)
The report contains a filer to only return purchase requests with a status (.pyStatusWork) of open.
Which property can you optimize to improve report performance?

Question7: In which of the following situations would you use a SQL connector?

Question8: An application that generates auto insurance quotes allows users to add a substitute transportation reimbursement option to their coverage. Users who add this option are required to select one of three reimbursement levels:
- Up to $10/day
- Up to $25/day
- Up to $50/day
You must configure a form to add a check box that allows users to select the substitute transportation reimbursement option. Users selecting this option are presented with three reimbursement levels as a set of radio buttons, similar to the following example.

How do you configure the UI to present users with the set of reimbursement levels only if the user selects the reimbursement option?

Question9: In an airline reservation application, users enter departure and return dates and submit for flight search. This is implemented as a flow action. You need to ensure that the return date is later than the departure date. You also need to copy the dates to a search parameter page that is used for flight search.
Select the two rule types that the flow action references to satisfy these requirements.
(Choose two)

Question10: Which requirement is satisfied by configuring a service level agreement?

Question11: You have been asked to configure the following relationship between three case types:
Account Open, Link Savings, and Fund Account.
1. A customer can complete an Account Open case before completing a Fund Account case.
2. A customer must complete a Link Savings case before completing a Fund Account case.
Which configuration satisfies this requirement?

Question12: When processing an insurance claim you need to retrieve the customer's insurance policies from a web service. You invoke the connector from a ___________.

Question13: Which issue is identified as a Guardrail violation?

Question14: You are asked to create a report definition that shows daily inventory levels. The manager wants to access the report in the Report Browser in the user portal. The manager also wants to add the report to a new category specifically for the distribution group.
What two configurations are required to support this request? (Choose two.)

Question15: Customer Service Representatives (CSRs) review customer requests to replace a lost or stolen credit card. Once the request is approved, customers are notified by letter of the expected delivery date for a replacement card typically within one week.
The CSR must be available to prioritize time-sensitive requests such as requests from customers who are on vacation. Time-sensitive requests are prioritized as follows:
- Customers receive a replacement card the next day.
- Fulfillment requests are sent to a dedicated workbasket.
- Customers receive notification of the expected delivery date by email.
Which action for time-sensitive requests do you implement as an optional action?

Question16: You need to copy data from a page with customer data to a page used for a credit payment. Most of the properties can be mapped as-is, but the first and last names must be concatenated into a full name. Which rule type would you use to copy the content?

Question17: In which situation is the use of an activity necessary?

Question18: A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How would you configure the report definition?

Question19: You need to read from an external database table containing inventory data. Which two ways could you integrate with the table? (Choose two.)

Question20: Before a member is admitted to a hospital, a health care organization reviews authorization requests for insurance coverage. An intake operator performs the Review Authorization
Request assignment to determine if the member qualifies for coverage.
If the member qualifies for coverage, the case advances to the Review Treatment assignment for review by a physician. When the case arrives in the physician's worklist, the system automatically sends the physician an email.
If the member is denied coverage, the system resolves the request. The system also automatically sends two types of correspondence to the member: a letter and an email notification.

How would you configure the process so that the system automatically sends an email to the physician when the case arrives at the physician's worklist?

Question21: A process includes standard and gold program levels. When the deadline has passed for gold level cases, the system transfers the case to the manager.
Which two configurations would you make to the SLA to support this requirement? (Choose two.)

Question22: In an insurance claim application there is a claim case defined. The claim case creates a top-level repair case. Data propagation is configured to copy relevant claim data into the repair case.
What is true with regards to the data propagation feature for subsequent updates to the claim case?

Question23: DRAG DROP
Match each data page scope to its use case.

Question24: Review the following Decision Table:

If the credit score is 723 and the outstanding balance is 2157, which value will be returned?

Question25: DRAG DROP
Match each development task to the appropriate role.

Question26: You have an approval process assignment to a loan request process. The requirement states that a request can be routed to one or more managers for their approval. The hierarchy of approvals depends upon the total dollar amount of the request. For example,
Cost Center Managers approve requests that are less than USD25,000. A request of greater than or equal to USD25,000 requires the approval of the Cost Center Manager, corporate Vice President, and Vice President of Finance.
How would you configure the routing for the approval process assignment?

Question27: Each of the following classes has a data transform named SetValues with the Call data transforms in superclass option selected. The SetValues data transforms set the properties
PropA and PropB, as shown in the following table.

What is the value of PropA and PropB after the SetValues in MyCo-App-Data-A has been invoked?

Question28: A report contains columns New Hire ID, New Hire Name, Start Date, and Location. The organization has offices in various cities throughout the U.S. A facilities manager requests a report that includes only new hires who are located in the Atlanta and Boston offices and have a start date within 30 days of the report date.
How would you configure the filter to support this requirement?

Question29: Which rule can only return a true/false result when evaluating a condition?

Question30: Which requirement is satisfied by configuring a service level agreement?

Question31: You have been asked to create a sequence of user forms for a travel reservation process.
The forms contain fields that require calculation. For which reason do you use a declare expression to calculate values?

Question32: An applicant submits a loan request.
The system validates information on the loan application and calculates the applicant's credit score based on credit reports and customer's account history with the bank.

Question33: In which situation does a case type for software upgrade requests reuse a rule through pattern inheritance?

Question34: You are developing a purchase application that integrates with an external inventory management system. A ____________ allows you to build the interface so that Pega can request information from the inventory management system.

Question35: In an insurance claims application, you want to capture miscellaneous inventory items, as displayed in the screen below.

A miscellaneous item has a name and value, and is defined as a data type. You want to store the data entered in a property called .Items. Which property type should .Items be?

Question36: An insurance company offers personal property policies. Art collections and wine collections are categorized as special types of personal properties. The company employs appraisers who are qualified to perform appraisals for either art collection or wine collections. Appraisers can only perform appraisal assignments in their qualified field.
How would you configure the router so that the assignment is worked on by a qualified appraiser?

Question37: In a purchase application, you allow customers to create purchase requests. Each purchase request contains a list of line items. Each line item holds the product identifier, quantity, and price. If a product is not in stock the application creates a purchase order.
The purchase order is processed by the purchasing team.
Which two entities would you model as case types? (Choose two.)

Question38: An application allows bank customers to apply for a credit card. During the process of applying for the credit card, customers can elect to transfer a balance to the card.
The bank currency offers three balance transfer options for customers applying for a new credit card:
1. 0 percent interest for 6 months.
2. 2.9 percent interest for 12 months.
3. 3.9 percent interest for 24 months.
The bank requires that customers first elect whether to transfer a balance. If customers elect to transfer a balance, they must select one of the three options.
Which control allows you to display all the balance transfer offers on the form, but only allows the customer to select one offer?

Question39: Customer Service Representatives (CSRs) review customer requests to replace a lost or stolen credit card. Once the request is approved, customers are notified by letter of the expected delivery date for a replacement card typically within one week.
The CSR must be available to prioritize time-sensitive requests such as requests from customers who are on vacation. Time-sensitive requests are prioritized as follows:
- Customers receive a replacement card the next day.
- Fulfillment requests are sent to a dedicated workbasket.
- Customers receive notification of the expected delivery date by email.
Which action for time-sensitive requests do you implement as an optional action?

Question40: Pega 7 comes with numerous API activities. In which situation would you explore available
API activities?

Question41: You need to configure a case type to send a confirmation for change-of-address requests.
The confirmation is sent to customers as an email, text message, and letter.
Which two options ensure that the content of the confirmation is the same for all three correspondence types? (Choose two.)

Question42: Which of the following scenarios requires the configuration of an action set?

Question43: An application that generates auto insurance quotes allows users to add a substitute transportation reimbursement option to their coverage. Users who add this option are required to select one of three reimbursement levels:
- Up to $10/day
- Up to $25/day
- Up to $50/day
You must configure a form to add a check box that allows users to select the substitute transportation reimbursement option. Users selecting this option are presented with three reimbursement levels as a set of radio buttons, similar to the following example.

Which type of decision rule do you configure to test whether the user has selected the substitute transportation reimbursement option?

Question44: You are designing a form for an online bookstore to display new arrivals. The form is displayed on laptops and tablets. Pictures of the book covers are displayed in columns.
The number of columns changes depending on the screen size.
Which layout do you use to display the book cover pictures?

Question45: As part of an authorization process, you need to check whether members of a health care organization are eligible for coverage based on the policy contract terms. Your application uses an activity to perform this evaluation.
Which shape would you use to add the activity to the process?

Question46: A customer data object references an address as depicted by the data model below. How would you define the address property in the customer class?

Question47: Users are required to enter their date of birth in the format dd/mm/yyyy. Which two options ensure that a user provides a date in the correct format? (Choose two.)

Question48: You are designing hotel booking forms for a travel application.
The first form contains two fields in which users enter a room type and the length of stay in days. A third field displays the total cost of the room.
The second form contains a field in which users select additional-cost options such as a sight-seeing tour. A second field displays the total cost of the options.
The third form contains a field that displays the grand total of the room and options.
Which two properties are considered source properties for the declare expression used to calculate the grand total? (Choose two.)

Question49: While reviewing a UI form in a Grooming/Elaboration playback, you notice a typo in the label of a field. Which tool allows you to identify the section rule that contains the incorrect label?

Question50: You want to provide instructions to the user filling out a form. You are considering using paragraph rules for the instructions. What three benefits do paragraph rules provide over standard labels? (Choose three.)

Question51: While testing a form, you need to verify the contents of a data page in memory. Which tool do you use to view the current contents of the data page?

Question52: You want to create a data page with a list of available shipping options. The shipping options are stored in a database table mapped in the application. Which source option would you select for the data page?

Question53: A hotel reservation application has the following requirement: Users must select the destination city from a list of options. The list is filtered based on user entry. As a user types the city name, the list of options narrows.
Which UI control allows you to implement this requirement?

Question54: A new hire process includes a Screen Job Applicant assignment. The recruiter who has been assigned the task should complete it within 24 hours. If the assignment is not completed in 24 hours, the system automatically sends an email notification to the hiring manager.
How would you configure the process to ensure that the director receives the email after the goal is passed?

Question55: A form allows customers to specify the amount of a balance transfer for their credit card.
The form contains two fields: one to display the available balance on the customer's credit card, and one for the user to enter the amount of the balance transfer.
You configure a validate rule to verify that the amount of a balance transfer is less than
75% of the available balance on the customer's credit card. How do you call the validate rule?

Question56: You want to modify the following order approval process so that a text message is sent to a customer when the order has been approved and will be fulfilled.

How would you modify the process to send the text message?

Question57: In an application, three email addresses (work, home, and other) can be captured for a customer. You use .Email (work) to refer to the work email address. What type of property is used to capture the email addresses?

Question58: A Service Request case type has a CustomerGrade property. How do you set the value of the CustomerGrade property to Silver when a service request case is created?

Question59: You have been asked to configured a rule for use in a business process to evaluate multiple property values and return a text value as a result. Which type of rule satisfies this requirement?

Question60: On an Account Management form, you need to add a link control for changing the mailing address. When users click the link, the application runs a ChangeAddress flow in a modal dialog.
How do you implement this requirement?

Question61: DRAG DROP
Match each service record type to the correct role in processing an incoming request.

Question62: Users can access an apartment search application from different devices with different screen sizes. A screen displays the photos of available properties. On a wide desktop screen, the photos are displayed in an inline format. On a smart phone, the photos should be displayed in a vertical stack.
How do you implement the screen for this requirement?

Question63: On a service level, the passed deadline interval is measured from __________________________.

Question64: An insurance claim case is field by a customer and assigned a claim type (fire, flood, or theft). The claim contains a list of loss items. Which of the data would you store in a local data source?

Question65: The application contains a case type ORG-App-Work-PurchaseOrder. The case type uses an embedded page to hold customer information.
The embedded page is of class ORG-App-Data-Customer.
What would be the most appropriate "Applies To:" class for a section rule displaying customer information?

Question66: An assignment must route work to the current work group manager. Which router option do you use?

Question67: A data page holds the local weather information and has the Reload if Older Than field set to 10 minutes.
The data page is created at 11:22. The user then performs the following actions:
1 1:28 the user refreshes the weather information
1 1:40 the user refreshes the weather information
At what time is the data page reloaded?

Question68: While preparing to release an application, you notice a guardrail violation on an activity you wrote. The activity copies the content of a previous customer order to the current order.
How do you address the guardrail violation?

Question69: DRAG DROP
Match each debugging need with the appropriate Tracer feature.

Question70: An insurance claim type is defined as follows:

If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?

Question71: ABC Corp requires that expenses billable to a client are reviewed by an auditor in the
Finance department. After the auditor approves the expenses, the client is billed. You create the work party for the auditor as an instance of which class?

Question72: You are designing a case type that includes a process to perform when a case is rejected.
How do you model this requirement in the case life cycle?

Question73: You are designing a form that uses a repeating grid to display office furniture items. Which two data sources can you use as a source for a repeating grid? (Choose two.)

Question74: DRAG DROP
Match the business need to the most appropriate work party instantiation option.

Question75: You have created a series of forms for a vacation booking process. Declarative expressions are used to calculate values such as the cost of the flight, hotel, car rental, and taxes. The last form includes a field that displays the total amount that will be charged on the user's credit card.
How do you configure the calculations so that the total amount is calculated only when the user reaches the last form?